Those who have birth dates ranging from late 1970s to late 1990s are the current trendsetters inclusive of IT world of gadgets and internet. Without them, iPhones, Blackberries and Androids would not be today’s smartphones. Facebook, tweeter, blogs and emails would never be mainstream. Let’s face it, either join them or get lost failing to trail them.
Business and communications today are vital and have embraced a new world. Phone calls and paper documents are not essential and at times seem to be a burden to all. A generic Gen-Y working model would have a new dimension and failure to adhere to it will spell inefficiency.
Gen-Y does not use snail mail any longer. Email is a the bare minimum. Direct messaging via YM, MSN, etc was favoured, now it has turned to tweeter and facebook. Contact bearing phone numnbers are considered legacy as instant messaging via email, facebook, tweeter is essential for communication.
Paper documents – invoices, bills and quoatations are no longer as hard copies. Regardless of applications being used, pdf is being used. Google’s doc is being utilised for document sharing. I still remember one of my clients requires me to send him invoices with a rubber stamp for legality. I shipped him a piece so that he can print my invoices received via email and had it stamped at his disposal. So much for legality.
I have not seen any Gen-Y queueing to pay up bills anymore. It is done either via online banking or auto-debit from their plastic cards. Bills that being posted could even be opted as electronic bill via email for safekeeping. Infact most bankers nowadays have savings accounts that no longer come with savings booklet.
Seems to me the current world of IT has brought a lot of change. Efficiency is the key. Conveniency is imminent. However, traffic jam and long queues at banks and agencies puzzles me. Does anyone know why and where is everyone rushing to?